You cannot register to your account using only the extension number.Įnter your extension SIP Password here. This is either the default extension 1777MYCCID OR 1777MYCCIDEXT, where 1777MYCCID is the 1777 number assigned to you by Callcentric and EXT is the three digit extension you are trying to register this UA to.įor example: 17770001234101 would register to extension 101 on account 17770001234. Fill in the fields with the following values(also illustrated in screen shot), Then click the Finish button: You will now see a screen that has four fields that need to be configured. You will want to select the top option which says Yes, I already have a sip account then click Next: Otherwise when you first run Express Talk an account setup wizard should open automatically. If you already have Express Talk installed then skip to Step 3. We strongly recommend that you read each step in it's entirety before you begin your configuration. The setup information below is based on Express Talk version 3.03, however you should be able to use this guide to install most newer and older versions of this soft phone.Īfter downloading and installing Express Talk follow the instructions below to configure your settings for Callcentric. *You will also be able find download links on the same page. I did not receive a refund against my returned shipment?įor any refund related queries, please contact the shopping portal from where you purchased the product.Security considerations for Callcentric customers In the Search option on our Home Page enter the Airway Bill Number or Order Reference Number and click on ‘Track’ button.Īlternatively, you can also track your shipment on Google Search. To track the status of your order, please visit our website. The delivery time varies basis the origin and destination of the shipment. What is the estimated time for the order to be delivered? Please contact the online shopping portal you are associated with. I am a seller and have some disputes related to shipment/bills, who should I contact? Please email at with the details or call the number +91-8826398220 (from 8:00am to 10:00pm). How can I connect with the Ecom Express’ sales team for my existing business matters with Ecom Express? Write to us at We will investigate the matter and respond to you with a resolution. How can I register a complaint against the delivery person/field executive? Please contact the shopping portal to place a request for returning the product or to replace it. What do I do if I receive a wrong/damaged/incorrect shipment? You can either refuse to receive your order at the time of delivery or you can also contact the shopping portal to cancel your order. Please connect with your shopping portal to place a request to return/replace the product. What can I do on receiving a wrong/damaged/incorrect shipment? We will arrange the delivery/pick up of your shipment. Please write to us at with the AWB details. I have not received my shipment but tracking shows shipment status as ‘Delivered’. We will prioritise the delivery/pick up of your shipment. What do I do if my shipment is delayed (missed Estimated Date of Delivery) or not picked on scheduled date? Enter the Airway Bill/Order Reference Number and click on ‘Track’ button.Īlternatively, track your shipment on Google Search. Under ‘Post Your Query’, select the option ‘Reschedule Delivery/Pick Up’ Ii) Register your request on our website. I) Dial our IVR support number +91-8376888888 through your registered mobile number and select the relevant prompts. Reschedule your shipment delivery in the following ways: There was no communication with the delivery person and my order status has been updated as ‘Undelivered’. Place a request for re-attempt by calling our IVR support number +91-8376888888 through your registered mobile number and selecting the relevant prompts. How do I request for the shipment to be re-delivered to me? You need to contact the shopping portal to update the address/registered mobile number. How can I change the address/registered number on a shipment that is already handed over by shopping portal to Ecom Express?
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